Revised Box Office Hours

As we gradually reopen for live events from September 2021, our Box Office will be open for counter and telephone sales between the hours of 10am – 4pm, Monday to Friday. You can reach the team during these hours by calling us on 01268 205 300.

On performance days, the Box Office will be open for 2 hours prior to the performance time.

You can also reach the Box Office team via email on towngateboxoffice@basildon.gov.uk. Please note that currently the Box Office team will not be available on email during weekends and on Bank Holidays, we will be happy to reply to your emails upon our return.

Towngate Café Bar Hours

The Café Bar will be open between the hours of 9.30am – 3.30pm, Monday to Friday. You can reach the Café team during these hours by calling us on 01268 205 296.

On performance days, Café Bar will be open for 2 hours prior to the performance time. Last orders for food is a minimum of 45min prior to the performance.

Further information and details of our brand new Summer Menu and Afternoon Tea Special can be found here

Please be aware that we will continue to follow Government guidelines with regards to Covid-safety, and we will update our policies in line with the current restrictions at the time of your visit.

Thank you for your continued support and we look forward to safely welcoming you back to the Towngate Theatre.