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Following the latest Government advice about Coronavirus and the potential impact on theatre audiences, the Towngate Theatre team is working hard to reschedule shows and performances that were due to take place over the forthcomings weeks and months.

Your loyalty and support is extremely important to us, and we will endeavour to keep you informed in every way we possibly can, and ensure we provide the best customer service to our audiences.

We’ll bring you all the latest updates here, so stay tuned. Meanwhile we’ll also be delivering regular updates via our Facebook (@towngate), Twitter (@towngatetheatre) and Instagram channels (@towngatetheatre) Feel free to like, share and comment!

Cancelled Shows

Unfortunately a couple of productions will no longer be taking place due to these unprecendented circumstances. If you have purchased tickets for any of the productions listed below, we are in the process of refunding your order. If you paid via Card, Credit or Gift Voucher then you do not need to contact the team.

• • If you paid via Card, you will be refunded automatically back to the card you paid with. If your card has since expired but you have the same bank details, it will still be returned to your account. Please note that it may take 5-10 days to appear on your statement
  • If you paid using Towngate Credit or with a Towngate Gift Voucher, you will be refunded automatically back into Towngate Credit which has no expiry date and can be used on any upcoming production at the Towngate.
  • If you paid with Cash, one of our team will be in touch directly, alternatively you can contact us on towngateboxoffice@basildon.gov.uk